Terms of Service

Last Updated: 09/06/2026

Overview

These Terms of Service (“Terms”) govern your access to and use of this website and online store (“Store”), including all related information, content, features, tools, and products offered through the Store.

The Store is powered by Shopify, which enables us to operate the Store and provide shopping functionality.

Please read these Terms carefully, as they contain important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, browsing, or using the Store, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must stop using the Store immediately.

1. Access & Account

By using the Store, you confirm that you are at least the age of majority in your jurisdiction, or that you are using the Store under the supervision of a parent or legal guardian.

If you create an account or provide information to complete a purchase, you agree to provide accurate, current, and complete information and to update it when necessary.

You are responsible for maintaining the confidentiality of your account credentials and for all activity carried out under your account.

2. Our Products

We make every effort to display product details, images, and descriptions as accurately as possible. However, product appearance may vary depending on your device, screen settings, lighting, and manufacturing batch.

We do not guarantee that any product will meet your expectations exactly or match images with absolute precision.

Product descriptions, pricing, and availability may change at any time without prior notice.

3. Orders

Placing an order constitutes an offer to purchase the selected products.

We reserve the right to accept or decline any order at our discretion. An order is only accepted once payment has been successfully processed and confirmed.

Please review your order carefully before submitting it. Once an order has entered processing, we may not be able to cancel or modify it.

Order cancellations, returns, and refunds are subject to our Refund, Return & Cancellation Policy.

4. Prices & Billing

Prices and promotions may change at any time without notice. The price charged at checkout is the final price for that order, unless a pricing error is identified.

Unless otherwise stated, prices do not include taxes, shipping charges, customs duties, import fees, or other applicable charges.

You agree to provide accurate billing information and authorize us and our payment processors to charge your selected payment method for all amounts due in connection with your order.

5. Shipping & Delivery

Shipping times are estimates only. Because we work with third-party suppliers and fulfilment partners, delivery times may vary.

We are not responsible for delays caused by carriers, customs, logistics partners, weather conditions, or other events outside our reasonable control.

For more information about shipping timelines and delivery conditions, please refer to our Shipping Policy.

6. Intellectual Property

All content available through the Store, including text, graphics, logos, images, product designs, and software, is owned by the Store operator, Shopify, or their respective licensors and protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, display, or create derivative works from any content without our prior written consent.

All trademarks appearing on the Store are the property of their respective owners and may not be used without authorization.

7. Optional Tools

We may provide access to third-party tools or integrations that are not monitored or controlled by us.

These tools are provided “as is” and “as available” without warranties of any kind. We are not responsible for your use of optional third-party tools, and you use them at your own discretion and risk.

8. Third-Party Links

The Store may contain links to third-party websites or services that are not owned or controlled by us.

We are not responsible for the content, products, services, or practices of any third-party websites. You access third-party sites at your own risk and should review their terms and policies before engaging in any transaction.

9. Relationship with Shopify

The Store is powered by Shopify. However, all purchases, fulfilment matters, and customer service issues are strictly between you and the Store operator.

Shopify is not responsible for product quality, shipping, delivery, losses, delays, damages, or any dispute between you and the Store.

You agree that Shopify and its affiliates are not liable for any claims, demands, or damages arising from your use of the Store or your purchases through the Store.

10. Privacy Policy

Any personal information collected through the Store is subject to our Privacy Policy, which explains how we collect, use, store, and protect your information.

By using the Store, you acknowledge that your information may also be processed by Shopify and other third-party service providers in connection with the operation of the Store.

11. Feedback

If you submit ideas, suggestions, reviews, photos, comments, or other content to us (“Feedback”), you grant us a worldwide, perpetual, irrevocable, royalty-free, transferable license to use, reproduce, modify, adapt, publish, translate, distribute, display, and create derivative works from such Feedback in any medium.

You represent and warrant that you own or control all rights to the Feedback you submit and that it does not infringe any third-party rights.

We reserve the right to remove or edit Feedback that we consider abusive, offensive, misleading, unlawful, or otherwise inappropriate.

12. Errors & Inaccuracies

From time to time, the Store may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or product availability.

We reserve the right to correct any errors, inaccuracies, or omissions and to update information or cancel orders if any information on the Store is inaccurate at any time without prior notice, including after you have submitted an order.

13. Prohibited Uses

You may not use the Store or its content:

• for any unlawful purpose
• to solicit others to perform or participate in unlawful acts
• to violate any applicable laws, regulations, or ordinances
• to infringe upon our intellectual property rights or the rights of others
• to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate
• to submit false or misleading information
• to upload or transmit viruses or malicious code
• to collect or track the personal information of others without consent
• to spam, phish, scrape, crawl, or data-mine the Store
• to interfere with or circumvent the security features of the Store or related systems

We reserve the right to terminate your use of the Store for violating any prohibited use.

14. Termination

We may suspend or terminate your access to the Store at any time, without prior notice, for any reason, including if we believe you have violated these Terms.

You remain responsible for all charges incurred before termination.

Any provisions that by their nature should survive termination, including intellectual property rights, disclaimers, limitation of liability, and indemnification, will continue to apply.

15. Disclaimer of Warranties

The Store and all products and services delivered through it are provided “as is” and “as available,” without any representation, warranties, or conditions of any kind, either express or implied.

We do not warrant that:

• the Store will be uninterrupted, timely, secure, or error-free
• the information on the Store will be complete, accurate, or current
• defects will be corrected

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

16. Limitation of Liability

To the maximum extent permitted by law, Selvra, its owners, employees, affiliates, agents, contractors, and suppliers are not liable for any:

• indirect, incidental, special, consequential, or punitive damages
• loss of profits, revenue, savings, data, or goodwill
• claims related to shipping delays, lost or misdelivered packages, or reliance on Store content

Your sole and exclusive remedy for dissatisfaction with the Store or any product is to stop using the Store and, where applicable, follow our Refund, Return & Cancellation Policy.

17. Indemnification

You agree to indemnify, defend, and hold harmless the Store operator, Shopify, and their respective directors, officers, employees, agents, contractors, licensors, and affiliates from any claims, demands, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of:

• your use of the Store
• your violation of these Terms
• your violation of any law or third-party rights

18. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. The remaining provisions shall remain in full force and effect.

19. Waiver & Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms, together with our Privacy Policy and Refund, Return & Cancellation Policy, constitute the entire agreement between you and the Store operator regarding your use of the Store and supersede any prior or contemporaneous agreements, communications, and proposals.

20. Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent.

We may assign our rights and obligations under these Terms to any affiliate or in connection with a merger, sale, or reorganization without notice.

21. Governing Law

These Terms are governed by and construed in accordance with the laws of [Jurisdiction], without regard to conflict of law principles.

You agree to submit to the exclusive jurisdiction of the courts of [Jurisdiction] to resolve any dispute or claim arising out of or relating to these Terms or your use of the Store.

22. Headings

The headings used in these Terms are included for convenience only and will not limit or otherwise affect their interpretation.

23. Changes to Terms

We may update or modify these Terms from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of the Store after any changes are posted constitutes your acceptance of the revised Terms. If you do not agree with any changes, you must stop using the Store.

24. Contact Information

Questions about these Terms should be submitted through our Contact page or sent to:

contact@selvra.com

25. SMS/MMS Mobile Message Marketing Program Terms & Conditions

If we offer a mobile messaging program, the following terms apply to that program only and do not modify the rest of these Terms.

Program Enrollment & Consent

By opting in, you agree to receive automated or prerecorded marketing SMS/MMS messages from us, where applicable.

Consent to receive mobile messages is not a condition of purchase.

Opting Out

To stop receiving messages, reply STOP to any message you receive from us.

You may receive one final confirmation message after opting out.

Message Frequency

Message frequency may vary depending on your interaction with the Store, including promotional campaigns, cart reminders, or order updates.

Participation Requirements

To participate, you must:

• own a wireless device capable of two-way messaging
• be subscribed to a text messaging plan with a participating carrier

Message and data rates may apply.

Your Responsibilities

You agree to provide accurate information and not enroll using false, misleading, or fraudulent information.

Privacy

Information collected in connection with the mobile messaging program is used to deliver and manage messages, respond to inquiries, and support technical performance.

We do not sell or trade phone numbers or messaging data for profit.

Rights Under Applicable Law

Depending on your location, data protection laws may grant you certain rights regarding your personal data.

Requests related to your data or mobile messaging preferences can be submitted through our Contact page.